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Messaging & Automation

Scale your WhatsApp support with intelligence and inside your CRM

With the Official WhatsApp Business API integrated with Bitrix24, your team centralizes all customer service, automates responses, and never loses a conversation — with complete traceability and guaranteed security.

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Official WhatsApp API: what changes for your business

WhatsApp is the preferred communication channel for billions of users worldwide. With the Official WhatsApp Business API, your company can serve multiple customers simultaneously through the same number, automate frequent responses, send proactive notifications, and log every conversation directly in the CRM.

Official WhatsApp API: what changes for your business

Frequently Asked Questions

Can the same number be used for multiple agents?

Is there a risk of getting banned with the official API?

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