WhatSafe
App for Bitrix24WhatSafe connects the WhatsApp numbers you already use to Open Channels. Every conversation goes to the queue, is linked to the contact and the deal, and your team replies without leaving the CRM.
If so, WhatSafe was made for you.
Three steps, right inside Bitrix24.
Scan the QR code under Linked devices in WhatsApp on the phone. The number stays the same.
Each number becomes a channel with its own agent queue, rules and hours.
Conversations arrive in Bitrix24 chat, linked to the contact and the deal.
Each company number in its own Open Channel, with its own queue and owners.
Images, audio, video, documents and reactions, both ways.
Whatever was sent from the phone also shows in the Bitrix24 conversation.
A button on the deal, lead or contact card to reach the customer on WhatsApp.
Chatbot flows in a visual editor and CRM robots that send messages and attachments and transfer chats.
Agents and managers are alerted when a number disconnects, with QR code reconnection.
Sales, customer service and support teams that use WhatsApp as their main channel and want every conversation recorded in the CRM.
Installed from the Bitrix24 Market. Your team keeps working where it already works.
Questions go straight to the team that develops the app, in Portuguese or English.
We help you set it up for your process and train the team.
Information stays in your Bitrix24 account; we keep only what the app needs to work.
No. You connect the number you already use by scanning a QR code under Linked devices in WhatsApp on the phone. The phone must keep WhatsApp active.
Yes. Each number has its own Open Channel, with its own queue, agents and rules.
Click Install and accept the requested permissions. Open WhatSafe from the Bitrix24 menu. In Connection Monitor, scan the QR code with WhatsApp on the phone (Linked devices) and pick the number’s Open Channel. Set the Open Channel’s agent queue and, if you like, create a chatbot and CRM automation rules. If the app shows the license screen, use the Contact Dohko Support on WhatsApp button to reach our team. It already includes your Bitrix24 account address. If you prefer, our team sets it up with you.
Bitrix24 cloud on a plan that allows Market apps. Uses Bitrix24 Open Channels, connectors, chat, CRM, automation rules, Drive and users. Each WhatsApp number is connected by scanning a QR code on the phone and needs a device with an active WhatsApp account. WhatSafe is not an official WhatsApp or Meta product. WhatsApp use follows WhatsApp’s own terms; bulk or unsolicited messages may get the number banned. An expired or paused license stops the app until renewal; your data is kept.
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Brasília time (UTC-3), except Brazilian national holidays. Response time: first response within 1 business day. Requests received outside support hours are answered on the next business day.
WhatSafe Terms of use (EULA) and Privacy policy.
Book a demo with our team. We show the app with your scenario and answer every question, from setup to support.
