Chat Extractor
App for Bitrix24Chat Extractor exports Open Channel conversations and internal chats to HTML, PDF and ZIP, with images and audio, to archive, share or prove what was agreed.
If so, Chat Extractor was made for you.
Three steps, right inside Bitrix24.
Search by name, phone or protocol and filter by channel, period and owner.
See the messages before exporting, with images and audio.
Download the HTML with the chat layout, save it as PDF or select several and download a ZIP.
WhatsApp, Telegram, Instagram, website chat, internal chats, groups and projects.
Conversations already closed can be exported too.
HTML with the chat layout, images and audio embedded; opens offline.
Select several conversations and download a ZIP.
Date, phone and protocol in the file name, easy to find later.
Administrators see who exported which conversations and when.
Companies that need to keep, prove or hand over conversation history: legal, quality, audit and customer service.
Installed from the Bitrix24 Market. Your team keeps working where it already works.
Questions go straight to the team that develops the app, in Portuguese or English.
We help you set it up for your process and train the team.
Information stays in your Bitrix24 account; we keep only what the app needs to work.
No. Conversations are assembled in your browser; no message or media is stored on our servers.
You decide. Administrators have a log of who exported which conversations and when.
Click Install and accept the requested permissions. Open Chat Extractor from the Bitrix24 menu. Choose the Open Channels or Internal Chats and Projects tab, click a conversation to preview it and click Export.HTML. For several at once, use Select and download as ZIP. If the app shows the license screen, use the Contact Dohko Support on WhatsApp button to reach our team. It already includes your Bitrix24 account address. If you prefer, our team sets it up with you.
Bitrix24 cloud on a plan that allows Market apps. Uses Bitrix24 Chat (im), Open Channels, CRM, users and Drive. Shows the conversations the user opening the app can see in Bitrix24. Closed conversations appear when the channel has CRM integration on. By default, only Bitrix24 administrators can open the app. An expired or paused license stops the app until renewal; your data is kept.
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Brasília time (UTC-3), except Brazilian national holidays. Response time: first response within 1 business day. Requests received outside support hours are answered on the next business day.
Chat Extractor Terms of use (EULA) and Privacy policy.
Book a demo with our team. We show the app with your scenario and answer every question, from setup to support.
